Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

* Legal Notice *

Pricing: PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE. Due to possible changes, all prices are intended as a guide only. All orders received, where no previous quotation has been made, will be invoiced at the prevailing prices. We will be pleased to quote firm prices on all items in our catalog upon request.

Terms: Orders from any recognized educational institution, libraries, and government agencies will be shipped on open-account. Terms are net 30 days from date of invoice unless other term arrangements have been made. We accept MasterCard, Visa, and Discover credit cards. For credit card orders please include account number, billing address, verification code, expiration date, and name as it appears on the card. All orders are payable in U.S. Funds only.

New Retail Customers: A credit application, including a bank reference, three trade references, a resale certificate, and signature release must be completed. Until and unless credit is approved, orders must be prepaid.

Service Charges: A service charge of 1.5% per month (18%/yr.) will be added to the unpaid balance of all invoices 30 days past due.

Shipping and Handling: Shipping and handling charges are eight percent (8%) of invoice subtotal (after discount); minimum shipping charge is $7.50. These charges apply to domestic orders. We ship UPS or FedEx prepaid or U.S. Postal Service and add the costs to the invoice, unless another method for shipping is specified on the purchase order.

International Orders: At this time, International orders are unavailable on-line. Please contact us via another method to place your order and receive a quotation including all shipping and handling charges. Some listed items might not be available for export. All orders are payable in U.S. Funds only. Additional shipping charges will apply on all international orders. International orders must be prepaid and normally shipped via U.S. Postal Service. Customer assumes risk of damage/non-delivery on international orders.

Minnesota State, County, and City Sales Taxes: Invoices that have a Minnesota shipping address will be accessed the appropriate sales taxes unless the customer has signed and returned to us a current Minnesota Tax Exempt or Resale Certificate.

Back Orders: We backorder out-of-stock titles. We reserve the right to cancel purchase orders and/or refund payment for books with uncertain available dates. Should you want your order to ship or cancel (no backorders) please state that at the time of order.

Damages/Shortages Books: Please notify us immediately so we can expedite replacement merchandise and arrange disposition for damaged items. Save all cartons and packing materials as claims for damage done during shipping must be made to the freight carrier. Defective or concealed damage to books can occasionally happen, as can shortages or shipping errors, we will work to correct these issues promptly. Any suspected damages/shortages must be reported within 10 business days of receipt of shipment.

Guarantee/Return Policy: If for any reason you are dissatisfied with any item, return it within thirty days of the purchase date. Your full purchase price will be refunded. A 15 percent (15%) restocking charge may be assessed for unpaid invoices and all materials returned damaged, labeled, or otherwise returned unsellable.

Resale, Jobber, and/or Wholesale Returns: Returns must be made within nine months of purchase. A merchandise credit will be issued for all Resale, Jobber, and/or Wholesale returns after thirty days; no cash refunds will be made. Resale, Jobber, and/or Wholesale orders are NON-REFUNDABLE. The original invoice number must be stated, and return authorization may be required, please call to confirm. A 15 percent (15%) restocking charge may be assessed for unpaid invoices and all materials returned damaged, labeled, or otherwise returned unsellable.

Disclaimers: All titles shown in this catalog were available at press time at the prices shown. Our selection changes continually as new books are published and others are discontinued. Also, publishers occasionally increase prices without notice. Though it is seldom more than a few dollars, should this occur to a book you have ordered, we will have to charge the current price. Publishers also sell out of titles and decide not to reprint them. When this happens we will often suggest and offer a title with similar content. We appreciate your understanding.

How Can We Help You? We like to think we do the footwork for you. We search and research titles from authors and publishers all over the world and evaluate them. Only the best, in our opinion, make the catalog. Other titles that are released after the catalog goes to print, more specialized, or limited in availability are place on our Web site: www.newcareerscenter.com. If you have suggestions on a book we should carry or are looking for a specific title, please provide us with as much information as possible, and we will go to work for you and do everything we can to locate and supply those titles to you.

Five Easy Ways to Order:

1. Call customer service at (952) 469-6699 or (800) 634-9024
2. Mail your purchase order or completed order form to:
8075 215th Street West
Lakeville, MN 55044
3. Fax your orders to (952) 469-1968 or (800) 330-6232
4. E-mail your orders to feedback@finneyco.com
5. Visit us on-line at www.newcareerscenter.com

Thank you for your business!